Quality Policy
Draka is committed to understanding and exceeding both our internal and external customer requirements. We will earn our customer's trust by performing at the highest level of excellence in the areas of quality, service and reliability at all times. Our company will ensure this performance through the quality of our people and the tools and systems we use.
Quality Management Systems
Draka's TL9000 Quality Management System ensures processes are documented and that we stay focused on management responsibility, resource management, product realization and measurement/analysis/improvement in all areas.
TL 9000
Draka Communications | Americas is TL9000 certified and is an active member of the QuEST Forum.
ISO 9001 and ISO 14001
Draka Communications | Americas is ISO 9001 and 14001 registered at its Claremont, North Carolina operation.
View the details of our certified TL9000/ISO 9001 registration.